When a complaint is filed against a law enforcement officer in North Carolina, it sets off a structured process governed by the North Carolina Criminal Justice Education and Training Standards Commission. This commission is responsible for the certification and regulation of law enforcement personnel in the state. Understanding this process is crucial for both the officers involved and the citizens they serve.
Understanding Law Enforcement Certification in North Carolina
Law enforcement officers in North Carolina must hold a valid certification issued by the North Carolina Criminal Justice Education and Training Standards Commission. This certification ensures that officers meet specific training and ethical standards necessary for their roles. The commission is tasked with not only issuing these certifications but also investigating any complaints that arise against certified officers.
The process begins when a complaint is submitted to the commission. This could be from a member of the public, another officer, or any entity that has reason to believe that an officer has violated laws or ethical standards. Once the complaint is received, it triggers a thorough investigation.
The Investigation Process
Upon receiving a complaint, the commission initiates an investigation to determine its validity. This investigation is critical as it lays the groundwork for any subsequent actions. The commission will reach out to the officer named in the complaint, providing them with a copy of the allegations against them.
- Notification: The officer is formally notified of the complaint.
- Written Statement: The officer is asked to submit a written statement addressing the allegations.
- Investigator’s Report: An investigator will compile a report based on the findings of the investigation.
Once the investigation is complete, the investigator submits their report to the Probable Cause Committee within the commission. This committee plays a pivotal role in determining the next steps based on the findings of the investigation.
Role of the Probable Cause Committee
The Probable Cause Committee reviews the investigator’s report alongside the allegations made in the complaint. Their main objective is to assess whether there is enough evidence to support the claims made against the officer. The committee has several options based on their findings:
- No Probable Cause: If they find insufficient evidence, they may recommend dismissing the complaint.
- Probable Cause Found: If they find probable cause, they may propose a penalty, which can vary significantly based on the severity of the violation.
The recommendations made by the committee are crucial as they guide the next steps in the process, which is the presentation of their recommendation to the Commission.
PC Committee Presentation to Commission
After the PC Committee comes up with a recommendation, they present their recommendation to the Commission during an open meeting; however, it can sometimes be a closed meeting.
The Commission doesn’t hear the particulars of the allegations nor the Licensee’s side of the story. They just hear that there was an allegation, what that allegation is and against whom the allegation is and what their recommendation is
There really isn’t any discussion and it’s very common for the Commission to just agree with the PC Committee’s recommendation.
Requesting a Hearing
If the officer disagrees with the committee’s and commission’s recommendation, they have the right to request a formal hearing. This aspect of the process distinguishes the North Carolina Criminal Justice Education and Training Standards Commission from other licensing entities. The officer or their attorney must file a request for a hearing directly with the commission.
The commission then forwards this request to the Office of Administrative Hearings, which is responsible for conducting the hearing. This step ensures that the officer has a fair opportunity to contest the findings of the investigation and present their case.
The Hearing Process
The hearing is conducted in front of an Administrative Law Judge (ALJ). During this process, both sides- the commission and the officer- present their evidence and arguments. After the hearing concludes, the ALJ will draft what is known as a “proposed decision.”
Each party receives a transcript of the hearing, allowing them to prepare their proposed decisions based on the evidence presented. The ALJ will then review these proposals and may incorporate elements from both sides to form a comprehensive proposed decision.
Finalizing the Decision
Once the proposed decision is drafted, it is sent back to the commission for review. The commission has the authority to either accept the proposed decision or modify it. This step is crucial as it leads to the final agency decision regarding the officer’s certification.
- Acceptance: If the commission accepts the proposed decision, it becomes the final agency decision.
- Modification: The commission may also choose to alter the proposed decision before finalizing it.
Officers have the right to present their case during this review process, arguing against the proposed decision and suggesting modifications as necessary.
Appealing the Final Agency Decision
If the final agency decision results in a suspension, revocation, or any disciplinary action that the officer finds unacceptable, they have the option to appeal. This appeal is made to the Superior Court in North Carolina, providing an additional layer of oversight in the process.
The appeal is limited to what is known as “the record.” This means that the Superior Court will review the evidence presented during the hearing, including transcripts and exhibits, rather than re-examining the case anew. The judge will consider whether the commission followed the appropriate procedures and made a decision supported by substantial evidence.
The Importance of Professional Representation
Given the complexity of this process, it is highly advisable for law enforcement officers facing complaints to seek professional legal representation. Navigating the administrative and legal aspects can be daunting, and having an experienced attorney can make a significant difference in the outcome.
Attorneys specializing in administrative law and professional licensing can provide valuable insights and guidance throughout the investigation and hearing processes. They can help officers understand their rights, prepare their statements, and present their cases effectively.
Conclusion
The process of handling complaints against law enforcement officers in North Carolina is thorough and multifaceted. From the initial complaint to the final agency decision, each step is designed to ensure fairness and accountability. Understanding this process is essential for both officers and the public they serve.If you have further questions or need assistance regarding law enforcement certification matters, consider reaching out to legal professionals who specialize in this field. Their expertise can help navigate the complexities of the system and protect your rights.
*Nothing in this blog establishes an attorney-client relationship. Nothing in this blog is legal advice. If you have any questions, please check out our other blogs and our Youtube channel. You can also call us at 919-521-8810 with questions.

